Frequently Asked Questions

Order Update

You should expect your order to ship within 3-7 business days (Mon-Friday). Please note that we print most of our orders on demand. Once your order is printed, it will be sent out.  Some orders may be sent in a split shipment. This way we can get your gear to you as soon as possible. Please do not request it be sent earlier;  our small team is always working hard to get orders out as fast as possible!


We do not offer local pick-up at this time.

You can only cancel an order if it has yet to start the print process. To inquire, please locate your order number and email

Please allow 1-5 Business Days for funds to appear on the card you used to purchase.


It is likely the carrier mis-delivered or lost the item. Contact us at and we'll work through the issue with you.

Tracking will be sent to your email once the order is scanned and prepped, and you can follow it along the way there.

Yes! We ship internationally, but the rate is based on the weight and address. 


International orders may be subjected to additional customs Fee's outside of the postal fee's.


We do not offer Free shipping on international orders.


Grab your item number and email, and head to this link.

Please note that our return and exchange window is 30 days after delivery. During the Holidays we extend the return and exchange window to 60 days!


If you received a damaged or incorrect item or need help with an exchange, please reach out to a customer happiness specialist at 

We offer unlimited free exchanges!

We offer free shipping for store credits!

If you are returning an item, the cost of the return shipping will be deducted from your refund.


No. The only exception would be if there is a quality issue with your product after washing it.

We will accept returns and/or exchanges within 30 days after the order is delivered.


Most of our items are pre-shrunk and stay true to size after the wash. If you have a question about a specific product, please contact us at


*Blank garment used may vary depending on availability due to global supply chain shortages*

Yes, our apparel fits true-to-size and does not shrink. However, our apparel has a fitted cut, so if you're on the fence, we recommend sizing up.

*Blank garment used may vary depending on availability due to global supply chain shortages*


Licensing can be a tough process, but we are always adding new schools! If you are hoping to see your school soon, please fill out this form to let us know! 

Washing Care Instructions;

*We recommend washing the item by itself for the FIRST wash!*

Turn Garment INSIDE OUT

Machine wash COLD

Tumble dry LOW



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If you don't find the answer you're looking for, please feel free to contact us at or call us at (317) 768-0217‬!