Frequently Asked Questions
Order Update
Anticipate your order shipping within 3-7 business days (Monday to Friday). It's important to know that we print the majority of orders on demand. Once your order is printed, it will promptly be dispatched. In certain cases, orders may be sent in separate shipments to expedite delivery. Please refrain from requesting expedited shipping; our dedicated team is tirelessly committed to dispatching orders swiftly.
Regrettably, we do not currently provide local pick-up services.
Cancellation of an order is only feasible if the print process has not yet commenced. To make an inquiry, kindly provide your order number and email to info@homefieldapparel.com.
Please allow 1-5 Business Days for funds to be available on the card you used to purchase.
Shipping
Please wait for a duration of 72 hours to ensure adequate time for delivery. If, after this period, you suspect that the carrier may have misdelivered or lost your item, please reach out to us at info@homefieldapparel.com. We will promptly assist you in resolving the issue.
You will receive tracking information via email once your order departs from our warehouse, enabling you to track its journey every step of the way.
Certainly! International shipping is available, with rates determined by both weight and destination address.
Please be aware that international orders may incur additional customs fees in addition to postal charges.
Regrettably, we do not provide free shipping for international orders.
Returns
Grab your item number and email, and head to this link.
Kindly be aware that our return and exchange period extends for 30 days following delivery.
Should you have received a damaged or incorrect item, or require assistance with an exchange, please contact our customer happiness specialist at info@Homefieldapparel.com.
We provide unlimited complimentary exchanges!
Enjoy free shipping for store credits!
Should you choose to return an item, the return shipping cost will be deducted from your refund.
No. The only exception would be if there is a quality issue with your product after washing it.
We accept returns and/or exchanges within a 30-day period following the delivery of your order.
Sizing
Most of our items are pre-shrunk and stay true to size after the wash. If you have a question about a specific product, please contact us at info@homefield.com
*Blank garment used may vary depending on availability due to global supply chain shortages*
Absolutely! Our clothing is crafted to be unisex with an athletic fit. If you're uncertain about sizing, we recommend selecting the larger option for optimal comfort. Additionally, we provide free unlimited exchanges, ensuring you can easily find the ideal fit without any hassle.
Miscellaneous
Licensing can be a tough process, but we are always adding new schools! If you are hoping to see your school soon, please fill out this form to let us know!
Washing Care Instructions:
- For the FIRST wash, we recommend washing the item separately!
- We suggest washing garments with similar colors.
- Turn the garment INSIDE OUT.
- Machine wash in COLD water.
- Tumble dry on LOW heat.
For Bomber Jackets:
- We advise washing the garment in cold water and air drying by hanging.
We are so glad that you want to join our team! We promise to only send you great deals and new products- no spam. Simply scroll to the bottom of this page (or any page) to sign up for our email list.
If you wish to unsubscribe simply scroll to the bottom of any email and select either "Update Your Preferences" or "Unsubscribe From This List."